PHP support for an existing business website
Keep your custom PHP website working
Get help with the website your business already uses. We assess the existing code, repair forms, logins and connected services, and organise a support handover when your previous developer is unavailable.
Custom PHP website support starts with the application you already run: its code, hosting, database and the actions your customers depend on. We assess an existing build for repairs, runtime compatibility and ongoing maintenance, including sites built by another developer. The first useful details are your URL, the task or fault and which hosting or code accounts your business controls.
Take over support with the accounts in your business's control
Start with the domain registrar, hosting account, code repository, database and any deployment notes. Record who owns each account and which access is available. We assess the code and running application you can authorise us to work on, documenting gaps where the previous developer's handover is incomplete. Use the worksheet to list account ownership without including passwords or keys.
See which code and runtime need attention
We check the serving PHP version, framework, required extensions, dependencies and database connections. For a Composer-managed application, the installed package requirements and lock file help identify compatibility constraints. The command-line PHP can differ from the web-serving runtime, so each relevant process needs checking. The supported target depends on your application and host.
Repair the forms, accounts and connections people use
The task may be an enquiry that stops reaching its destination, a login error, an upload, a payment callback or a connection to another system. We trace the request through the existing code and relevant service, then check the expected result. If scheduled PHP work is involved, its runtime and execution history are checked separately from ordinary page requests.
Make the change with a recoverable copy and a test record
The code, database, uploaded files and configuration need a recoverable copy before a release. A separate test environment, where available, lets us check the change with customer emails, live payments and production webhooks isolated. The release record names the changed code and the customer actions tested. Any database recovery must account for records created since the backup.
Leave the next developer a useful handover
The handover records the application location, dependency and PHP requirements, deployment steps, backup ownership and the checks to repeat. One-off repairs and an agreed maintenance scope are both options after the initial assessment. If the immediate need is a PHP runtime or security update, the upgrade service covers that work; the support assessment covers the existing application and its continuing ownership.
Check Power BI reporting after the website change
Where a custom PHP website supplies Power BI through an API, export or connected database, the reporting dependency needs its own check after a change. Turing Websites handles the PHP application and its connections. Turing BI checks the reporting connection and refresh, then reconciles agreed source records and totals. For shop data, compare orders, refunds and sales on the same dates, currency and sales definitions.
Questions, answered
Can you support a PHP website another developer built?+
Yes. We assess the existing code and hosting access before scoping support. Send the URL, the task you need help with and the accounts your business controls. If documentation is incomplete, the assessment records what can be established from the application and what still needs confirming.
Can you help when our previous PHP developer is unavailable?+
We can assess a handover using the code, hosting and records you are authorised to provide. Start by establishing business ownership of the domain, hosting and repository. Access recovery belongs with the account provider or authorised owner; passwords and access keys are arranged through a separate secure channel.
Is this support for an existing site or a new website build?+
This service is for an existing PHP website or customer-facing application. The assessment looks at the repair or maintenance task, current dependencies and a supported route for the code. If a larger replacement is needed, its scope follows those findings.
Can you maintain a working PHP site as well as repair a fault?+
Yes. Send the updates or checks you need, such as runtime compatibility, dependency updates, forms or scheduled jobs. The maintenance scope should name the responsibilities, checks and support arrangement for your application. You can start with a single task.
How much does custom PHP support cost?+
The application, available access, dependencies and task determine the quote. A bounded repair can be scoped separately from a broader takeover or ongoing maintenance. Include your URL and the customer action or code change you need so the quote addresses your existing system.
Get help with the PHP website you already have
Send your URL and the change or repair you need. Tell us which hosting and code accounts your business can access, even if the framework or PHP version is unknown.