WordPress broken after a PHP update?
Get your WordPress site working after a PHP update
Get help with a critical error, a blank page or a checkout that stopped working after your host changed PHP. We trace the affected theme, plugin or custom code and test the customer action that matters.
A WordPress site can break after a PHP change when a theme, plugin or custom code is incompatible with the new runtime. The useful first evidence is the change time, the PHP versions involved and a private error log. We can investigate the affected code, repair compatibility and check sign-in, enquiries, bookings or WooCommerce checkout. Send your URL and a short description to request help.
Keep a record before changing anything else
Record the time of the PHP change, the previous and current versions if known, and any theme or plugin updates made alongside it. Ask your host for a recoverable copy of the current files and database. On a working shop, preserve new orders and customer activity while the fault is investigated. The checklist gives you one place to record the change and the checks to repeat.
Find the cause of the critical error
Check the WordPress administrator inbox for a Recovery Mode email. In some fatal-error cases it can help restore administrator access and identify an affected component. If it is missing, your host can help retrieve private PHP error logs. Keep recovery links and raw logs in a secure support channel. Our investigation checks the error against the running PHP version and the site's theme, plugins and custom code.
Repair the theme, plugin or custom PHP code
A maintained plugin update, a theme change or a code repair may be needed. We check the affected component against the intended PHP runtime on a separate test copy where available. A public error display stays off, and test copies are separated from live payments and customer messages. If a component is abandoned, the repair assessment names the replacement or code work it needs.
Check the action your customer needs to complete
A restored home page is the first check. An enquiry should reach its inbox or saved record. A booking should create the right appointment and confirmation. For WooCommerce, use the payment provider's supported test mode to check the order, payment result, receipt, delivery and tax. We record the environment and result for the agreed checks, including administrator access where it was affected.
Keep the PHP update and the website repair connected
Your host may control the PHP runtime while a developer owns the theme or plugin repair. We can handle the application work alongside your host's runtime change. The repair should finish on a supported, patched configuration. If you are arranging a preventative update, the PHP upgrade service and WordPress security guide cover that separate starting point.
Check Power BI reporting after the website change
If WordPress or WooCommerce supplies Power BI through an API or export, include that reporting feed in the recovery checks. Turing Websites handles the website and PHP application repair. Turing BI checks the reporting connection and refresh, then compares agreed orders, refunds and sales with the source using the same dates, currency and sales definitions.
Related guides
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Questions, answered
Can you fix WordPress after my host updated PHP?+
Yes. Send the website URL, hosting provider and what changed. We investigate PHP compatibility in the active theme, plugins and custom code, then scope the repair around the affected customer actions. Include the old and new PHP versions if you know them.
What if I cannot open wp-admin or find the recovery email?+
Your hosting provider can help obtain a backup and the private server error log. WordPress Recovery Mode can help in some fatal-error cases, but the email can fail to arrive. Tell us which access you hold; arrange account access separately from the enquiry form.
Can you repair WooCommerce checkout after a PHP change?+
Yes. The investigation can cover WooCommerce, the payment extension, theme customisations and related PHP errors. The agreed checks use staging and the provider's test mode where available. Current orders and payment records must be preserved during any recovery work.
Should I switch back to an older PHP version?+
Ask your host or developer to establish a supported recovery route against the site's dependencies and current security requirements. An obsolete or unpatched runtime needs a maintained replacement. The work should resolve the application fault and leave a supported PHP configuration serving the site.
How much does a WordPress PHP repair cost?+
The affected component, hosting access and extent of the compatibility work set the price. A single maintained plugin issue and an abandoned custom theme can need different work. Send your URL, the symptoms and the change time so we can quote for the repair.
Tell us what stopped working on your WordPress site
Send your website URL, host and the action customers need to complete. Include when it last worked and what changed, if you know.