Website repair
Get your website working for customers again
Get help with broken forms, bookings, login or checkout. We find the cause and quote for the repair.
Share your website URL, what stopped working and when it last worked. We check whether we can take on the repair and confirm availability. Any paid investigation is agreed first. You then receive the findings and a quote for the repair.
Find why forms, bookings or payments fail
We trace the failed action through your website and its connected services. That can mean checking where a form sends its message, how a booking is saved or whether a payment creates an order.
Get a diagnosis you can use
Your report explains the fault, the affected features and the options to repair, restore or rebuild. You can use it to commission the repair from us or another developer.
Agree the repair before it starts
Your quote lists the changes, price and checks that will show the repair works. Before changes, we preserve available code and data and agree how to release the fix or restore the previous version.
Check the result from a customer's side
We check that a form reaches its destination, a booking produces a confirmation or a test payment records the expected order. You receive the test results and a record of what changed.
Take control of an inherited website
We identify who controls your domain, hosting, code and connected accounts, then help establish authorised access. Account recovery depends on the provider's ownership checks. With access established, we assess what can be maintained or moved.
Make the next recovery easier
Optional follow-up work covers backups, a tested restore procedure and monitoring of forms, bookings or checkout. Code, customer records and uploaded files each need a recovery route.
Related guides
Planning the same decision from the buyer's side? These guides go deeper.
Questions, answered
Can you help with an urgent website problem?+
Tell us which customer action is affected and whether the site is live. We confirm availability after reviewing the request and agree timing before work begins. For an active hosting outage, use your provider's support route while you gather the details.
How much does a website repair cost?+
The cost depends on the fault and the access available. Initial enquiry review establishes fit. Any paid diagnosis has an agreed fee; the repair is quoted separately once the scope is understood. You approve each stage before it starts.
Can you recover missing data?+
Recovery depends on the backups, logs and provider features available. The diagnosis establishes what can be recovered and from which point in time. A database restore needs a plan for records created after that point; the recovery scope is agreed before any restore.
Which websites can you repair?+
Our core build stack is Next.js, React and TypeScript. Share the platform, hosting and connected services if you know them. We assess access and technical fit before accepting a repair, including for an inherited site.
What if the issue involves exposed data or an account compromise?+
Contact the affected provider's security support and your incident-response specialist promptly. Preserve logs and timestamps and use a secure channel for sensitive details. Website repairs can be scoped alongside specialist incident handling once access and containment are established.
What should your customers be able to do?
Send the affected page, what happens now and when it last worked. We'll review the request and confirm the next step.