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Website & app help

Get help with my website

Share the affected page and what your customers need to do. We review your enquiry and confirm availability and the next step before work begins.

From your request to a repair plan

  1. We review the affected feature, access needed and our availability.
  2. You approve the scope and fee for any diagnosis.
  3. You receive the findings and a separate quote for the repair or launch work.

Availability is confirmed after review. For an active outage, contact your hosting provider's support alongside this enquiry.

Read the recovery guide

[email protected]

Tell us what needs fixing

Your website or app

Keep passwords, API keys and customer data out of this form. Access is arranged separately. We confirm availability after reviewing your request. For an active outage, contact your hosting provider’s support too.

Include when it last worked, what changed and any error text.

We use your details only to reply to your enquiry. See our privacy policy. Your data stays yours.