16 June 2026 · Turing Websites
The open-door approach to web projects
Most agencies treat the build as a black box. We think you should be able to watch your project the way you watch a pizza being made.
There's a reason the Domino's pizza tracker is so satisfying. You always know exactly where your order is: being prepared, in the oven, out for delivery. The current stage and the next step are always visible.
Most web projects are the opposite. You sign off, hand over money, and then... silence. Maybe a status email if you chase. That's a terrible way to spend thousands of pounds.
How we do it instead
We run every project on an open board with five clear stages:
- Discovery: goals, audience and scope
- Design: wireframes and visual design
- Build: development and integrations
- QA: testing and polish
- Launch: go live and handover
At any moment you can see which stage you're in, what's happening right now, and what's next. You see work in progress alongside the finished article, so you can give feedback early, when it's cheap to act on.
Why it matters
Transparency catches misunderstandings early, keeps everyone aligned on timelines, and turns "where are we?" into something you can answer at a glance. It's the same standard we'd want as a customer, so it's the standard we hold ourselves to.
process · project-management